This policy applies to all learners, including full-time, part-time, and distance learning learners. It covers all electronic devices, networks, and data owned or managed by the organisation.
The policy alongside other policies can be found on VLE under the Induction for trainees to read.
It is important that trainees understand and are fully aware of the contents of the policy.
LabMedExpert will review the policy annually and revise it as and when required in response trainees feedback, changes in practices or changes in legislation. The review will ensure that our procedures continue to be consistent with the regulatory criteria and are applied properly and fairly in arriving at judgements.
All learners have the right to challenge the outcomes of their assessment decisions, if they consider the assessment has not been carried out properly. Learners might appeal on a variety of issues.
These issues may include the following:
This policy is in place to enable LabMedExpert learners to enquire, question or appeal against an assessment decision. LabMedExpert will aim to reach an agreement with a learner at the earliest opportunity, regarding any appeals that are made.
LabMedExpert will ensure that:
If a learner wishes to appeal, the appeal must be lodged in writing with the relevant LabMedExpert staff member within 7 working days of the learner being notified of the assessment decision. The relevant centre staff member will then attempt to find a solution with the learner, assessor and internal verifier.
Any LabMedExpert staff member undertaking an appeal investigation must be independent from any assessment decisions made as part of a learner’s qualification.
The relevant LabMedExpert staff member will acknowledge the appeal within 2 working days of receiving it. LabMedExpert staff member will investigate the appeal. Investigations may include undertaking interviews with any relevant parties.
The learner will be informed of the investigation outcome and decision within 10 days of the appeal being lodged (this may be extended, depending on the nature of the appeal). If the staff member feels the appeal is to be upheld, the learner will be notified of this in writing, within 2 working days of completion of the investigation.
The relevant procedures will be followed to ensure the learner’s assessment decision is changed to show the correct mark and/or decision.
If an appeal is not upheld, the learner making the appeal will be given a written explanation detailing the reasons for the appeal not to be upheld.
All documents relating to an appeal must be saved and stored securely.
LABMEDEXPERT LIMITED is committed to providing a high level service to our customers. If you do not received satisfaction from us we need you to tell us about it. This will help us to improve our standards.
Complaints Procedure
If you have a complaint, please contact Mr. Olukunle Akanbi (Training Director) on 07375132852 You can write to him at PD 210 UWSP Glaisher Drive Wolverhampton WV10 9RU.
Next steps
NOTE: In any event, we will comply with any statutory procedures that may relate to your complaint.
LabMedExpert will not tolerate any form of harassment or bullying. The purpose of this policy is to inform trainees of the type of behaviour that is totally unacceptable and to explain what solutions there are, to who may suffer harassment or bullying.
The Company intends to provide a neutral environment in which no one feels threatened or intimidated.
Harassment is when someone repeatedly behaves in a way that makes you feel scared, distressed, or threatened.
Harassment is a discriminatory act and is also a criminal offence. It is very difficult to define as it can take many forms, but mainly it takes the form of unwanted behaviour by one person towards another. For example:
This policy must be adhered to at all times.
a. One invigilator is allowed to invigilate a maximum of 20 learners.
b. An invigilator must be able to summon help without disturbing learners taking an exam.
c. Learners should be seated with a distinct distance from one another of 1.25 meters.
d. Learners may only take pens into the examination room. Any pencil cases must be transparent. Mobile telephones and other electronic equipment are not permitted.
e. When preparing an examination room, invigilators should consider an area for learners to store their personal belongings. Bags and other belongings should be out of reach of learners and access to them must be monitored by the invigilator.
f. Ideally learners should be seated and ready to take the exam 5 minutes before the start of the exam.
g. A clock must be visible to learners at all times throughout the exam.
h. The start and finish times of an exam must be clearly visible for all learner to view in the exam room.
i. The guidance to learners relating to the exam must be read out by the invigilator prior to the commencement of the exam.
j. Once the exam has started learners may not ask questions about the exam. In exceptional circumstances they may seek the attention of the invigilator, for example if they need to use the toilet.
k. Invigilators must not talk to or distract learners during the exam.
l. Invigilators must be able to observe all learners at all times during an exam.
m. If a learner wishes to leave the room for any reason and intends to return to continue their exam, they must be accompanied. The invigilator must remain with them at all times. The learners remaining in the exam room must continue to be invigilated.
n. Learners arriving late for an exam (by less than 15 minutes) must be seated near to the door and the disturbance to other learners kept to a minimum.
o. Learners who are more than 15 minutes late will not be able to enter the exam room or undertake the exam. In such cases, a FAIL will be recorded.
LabMedExpert Limited embraces diversity and aims to promote the benefits of diversity in all of its business activities. We seek to develop a business culture that reflects that belief. We aim to have a diverse candidate base. We will also strive to ensure that our trainees meet their own diversity targets.
LabMedExpert Limited is committed to diversity and will promote diversity for all its candidates. We will continuously review all aspects of our services to avoid unlawful discrimination. LabMedExpert Limited will treat everyone equally and will not discriminate on the grounds of an individual’s “protected characteristic” under the Equality Act 2010 (the Act) which are age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will not discriminate on the grounds of an individual's membership or non-membership of a Trade Union. All trainees have an obligation to respect and comply with this policy. LabMedExpert Limited is committed to providing training for its candidates in equal opportunities and diversity. LabMedExpert Limited will avoid stipulating unnecessary requirements which will exclude a higher proportion of a particular group of people and will not prescribe discriminatory requirements for a role.
LabMedExpert Limited will ensure that each candidate is assessed in accordance with the candidate’s merits, qualifications and ability to perform the relevant tasks expected of them.
DISCRIMINATION
Under the Act unlawful discrimination occurs in the following circumstances:
Direct discrimination
Direct discrimination occurs when an individual is treated less favourably because of a protected characteristic. Treating someone less favourably means treating them badly in comparison to others that do not have that protected characteristic.
It is unlawful for a recruitment consultancy to discriminate against a person on the grounds of a protected characteristic:
Direct discrimination can take place even if the individual does not have the protected characteristic but is treated less favourably because it is assumed he or she has the protected characteristic or is associated with someone that has the protected characteristic.
Indirect discrimination
Indirect discrimination occurs when a provision, criterion or practice (PCP) is applied but this results in people who share a protected characteristic being placed at a disadvantage in comparison to those who do not have the protected characteristic. If the PCP can be objectively justified it will not amount to discrimination.
Harassment
Under the Act, harassment is defined as unwanted conduct that relates to a protected characteristic which has the purpose or effect of violating an individual’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for that individual. This includes unwanted conduct of a sexual nature.
LabMedExpert Limited is committed to providing an environment free from unlawful harassment. LabMedExpert Limited will ensure that the trainers do not harass any trainees.
Examples of prohibited harassment are:
If an individual believes that they have been unlawfully harassed, they should make an immediate report to their Training Officer followed by a written complaint as soon as possible after the incident. The details of the complaint should include:
LabMedExpert Limited will undertake a thorough investigation of the allegations. If it is concluded that harassment has occurred, remedial action will be taken.
All trainees will be expected to comply with LabMedExpert Limited’s policy on harassment. Any breach of such a policy will lead to the appropriate disciplinary action.
Any individual who LabMedExpert Limited finds to be responsible for harassment will be subject to the disciplinary procedure and the sanction may include termination of their training.
Victimisation
Under the Act victimisation occurs when an individual is treated unfavourably because he/she has done a ‘protected act’ which is bringing a claim for unlawful discrimination or raising a grievance about discrimination or giving evidence in respect of a complaint about discrimination.
LabMedExpert Limited will ensure that the Training Officers do not victimise any individual.
DISABLED PERSONS
Discrimination occurs when a person is treated unfavourably as a result of their disability.During training, there may be a requirement to make reasonable adjustments. For example, if a trainee has slight hearing difficulties, Training Officers will move closer to them when speaking, if a trainee is in a wheelchair, a lower bench will be made available for them.
With testing and assessment methods and procedures, tests can only be justified if they are directly related to the skills and competencies required for the trainees to pass the course. Even then, it might be appropriate to have different levels of acceptable test results, depending on the disability. For example, an applicant with a learning disability might need more time to complete a test.
Wherever possible LabMedExpert Limited will make reasonable adjustments to hallways, passages and doors in order to provide and improve means of access for disabled trainees. However, this may not always be feasible, due to circumstances creating such difficulties as to render such adjustments as being beyond what is reasonable in all the circumstances.
AGE DISCRIMINATION
Under the Act, it is unlawful to directly or indirectly discriminate against or to harass or victimise a person because of age. Age discrimination does not just provide protection for people who are older or younger. People of all ages are protected.
A reference to age is a reference to a person’s age group. People who share the protected characteristic of age are people who are in the same age group.
Age group can have various references:
LabMedExpert Limited will not discriminate directly or indirectly, harass or victimise any person on the grounds of their age.
GENDER REASSIGNMENT POLICY
LabMedExpert Limited recognises that any trainee may wish to change their gender or may be undergoing gender reassignment during the course of their training.
LabMedExpert Limited will make every effort to try to protect a trainee who has undergone, is undergoing or intends to undergo gender reassignment, from discrimination or harassment within our premises.
COMPLAINTS AND MONITORING PROCEDURES
LabMedExpert Limited has in place procedures for monitoring compliance with this policy and for dealing with complaints of discrimination. These are available from the Line Mangers and will be made available immediately upon request. Any discrimination complaint will be investigated fully
INTRODUCTION
PURPOSE OF THE POLICY
THE RISK TO CHILDREN Nearly every child grows up in a safe and happy environment and it is important not to exaggerate or overestimate the dangers. Nevertheless, there are situations where children need protection including but not limited to:
UNIVERSALITY AND PROTECTION The Company recognises that:
SAFEGUARDING CHILDREN AT EVENTS/ACTIVITIES
I. There are three kinds of events/activities:
II. At events and activities open to all ages, children under 16 must be accompanied
throughout by an adult over the age of 18 who not only brings the child but also takes
the child home again afterwards. Young people aged 16 or 17 may attend
unaccompanied if they bring the written consent and mobile telephone number of one of
their parents.
At events and activities for children accompanied by a 'parent', children under 16 must be supervised throughout the event by an adult over the age of 18 who not only brings the child to the event but also takes the child home again afterwards. If a lone adult brings more than one child, then the children will have to stay together, so that the one adult can supervise them. Young people aged 16 or 17 may attend unaccompanied if they bring the written consent and mobile telephone number of one of their parents.
III. At events and activities for unaccompanied children, children under the age of 16 must be enrolled by a responsible adult before being left with the event leader. The enrolment must record the child's name, age and address and the names and addresses of the child's parents, plus the parents' mobile telephone numbers. Young people aged 16 or 17 may attend unaccompanied if they bring the written consent and mobile telephone number of one of their parents.
IV. Both events and activities are to be defined broadly to include any occasions where the Company will be providing a service
DISCOSURE AND BARRING
I. The Company offers the following activities for children:
II. Some of our activities may therefore require adult participants or adult leaders to undergo DBS and/or police checks under the Safeguarding Vulnerable Groups Act 2006. The required level of checking (if any) will broadly reflect the degree and frequency of unsupervised access given to other people's children.
III. The Company will take very seriously any allegation of impropriety on the part of any member of the Company. A member of the Company who discovers anything amiss should get in touch immediately with the following: MR. OLUKUNLE A. AKANBI
IV. Allegations will be appropriately reviewed and the likely risk to children and, if appropriate, will consider banning the member from future events or revoking his or her membership or both, but only in full accordance with the rules and procedures of the Company.
HEALTH AND SAFETY ASPECTS OF SAFEGUARDING CHILDREN
I. Before starting any event for unaccompanied children, the Team will carry out a risk assessment and then take steps to minimise all risks to health and safety. Parents and children will be made aware of any particular risks and of the steps to be taken to minimise those risks. The Team will keep a record of all risk assessments.
II. Sufficient adults must be present at any event for unaccompanied children to enable one adult to deal with any emergency while another adult supervises the children not directly affected by the emergency.
PREVEDNTION OF BULLYING
We will not tolerate the bullying of children either by adults or by other children. If any incident of child-on-child bullying should arise at the Company event, those involved will be separated immediately and the parents of the children involved will be asked to deal with the matter. The Team will review all incidents of child-on-child bullying and assess the likely future risk to children. If appropriate, the Team will consider banning a child from future events, but only in full accordance with the rules and procedures of the Company. Allegations of adults bullying children will be dealt with in accordance with this Policy.
PHOTOGRAPHING CHILDREN
No photos will be taken or published of any child attending an event or activity unless prior written permission is sought from a person with parental responsibility. If any person has any concerns regarding any person taking photos at an event or activity, that person should contact the Company immediately.
MANAGING BEHAVIOUR, DISCIPLINE AND ACCEPTABLE RESTRAINT
I. Adults supervising children at the Company events must never use any form of corporal punishment. If physical restraint is absolutely necessary to prevent injury to any person or to prevent serious damage to property, then the minimum necessary restraint may be used—but for that purpose only.
II. Unacceptable behaviour at the Company events for unaccompanied children will generally be stopped by separating the children from each other and from the group. The miscreants will be suitably supervised and will be returned as soon as possible to the care of their parents.
III. The Company may apply a further disciplinary sanction; namely the banning of the child from one or more future events over the following 18 months. Any such sanction would be determined and applied by the following officer: MISS GRACE DANQUAH.
IV. A parent who is aggrieved by this ban may appeal to the Company who will hear the views of all relevant persons. The decision of the Company is then final. Any such appeals should be made to, and will be determined by the following officer: MR. OLUKUNLE A. AKANBI.
LEGAL FRAMEWORK
This policy has been drawn up in accordance with all relevant and applicable legislation and guidance available to the Company in the jurisdictions it operates within in the United Kingdom. Chiefly, this policy operates in accordance with the:
INTRODUCTION
The current threat from Terrorism and Extremism in the United Kingdom is real and severe and can involve the exploitation of vulnerable people, including children and young people. This policy is designed to provide a clear framework to structure and inform our response to safeguarding concerns for those young people who may be vulnerable to the messages of extremism. In addition, it provides details of the local inter agency process and expectations in identifying appropriate interventions based on the threshold of need and intervention model and the Channel process (see below).
Radicalisation is defined as the process by which people come to support terrorism and extremism and, in some cases, to then participate in terrorist groups.
Extremism is vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. We also include in our definition of extremism calls for the death of members of our armed forces, whether in this country or overseas (HM Government Prevent Strategy, 2011).
EQUALITY, DIVERSION AND COMMUNITY COHERSION
LabMedExpert aims to guide our students to understand others, to promote common values and to value diversity, to promote awareness of human rights and of the responsibility to uphold and defend them, and to develop the skills of participation and responsible action. We take extremely seriously our key role in preparing all our learners for life in modern Britain.
We aim to encourage working towards a society in with a common vision and sense of belonging by all. Communities; a society in which the diversity of people's backgrounds and circumstances is appreciated and valued; a society in which similar life opportunities are available to all; and a society in which strong and positive relationships exist and continue to be developed in the workplace and in the wider community.
NATIONAL GUIDANCE AND STRATEGIES
PREVENT is a key part of the Government's strategy to stop people becoming terrorists or supporting terrorism. Early intervention is at the heart of PREVENT in diverting people away from being drawn into terrorist activity. PREVENT happens before any criminal activity takes place. It is about recognising, supporting and protecting people who might be susceptible to radicalisation. The PREVENT strategy objectives are:
Ideology: | Respond to the ideological challenge of terrorism and the threat we face from those who promote it. |
Individuals: | Prevent people from being drawn into terrorism and ensure that they are given appropriate advice and support |
Institutions: | Work with sectors and institutions where there are risks of radicalisation which we need to address. |
All staff should have an awareness of the PREVENT agenda and the various forms of radicalisation takes in being able to recognise signs and indicators or concern and respond appropriately.
VULNERABILITY/RISK INDICATORS
The following lists are not exhaustive and all or none may be present in individual cases of concern. Nor does it mean that vulnerable young people experiencing these factors are automatically at risk of exploitation for the purposes of extremism. The accepted view is that a complex relationship between the various aspects of an individual's identity determines their vulnerability to extremism.
There is no such thing as a 'typical extremist' and those involved in extremism come from a range of backgrounds and experiences. The following indicators may help to identify factors that suggest a leaner or their family may be vulnerable or involved with extremism:
Vulnerability
Identity crisis: | Distance from cultural/religious heritage and uncomfortable with their place in the society around them. |
Personal crisis: | Family tensions; sense of isolation; adolescence; low self-esteem; disassociating from existing friendship group and becoming involved with a new and different group of friends; searching for answers to questions about identity, faith and belonging. |
Personal circumstances: | Migration; local community tensions; events affecting country or region of origin; alienation from UK values; having a sense of grievance that is triggered by personal experience of racism or discrimination or aspects of Government policy. |
Unmet aspirations: | Perceptions of injustice; feeling of failure; rejection of civic life. |
Criminality: | Experiences of imprisonment; poor resettlement/reintegration, previous involvement with criminal groups. |
Access to extremist influences
Experiences, behaviours and influences
More critical risk factors include:
REFERRAL AND INTERVENTION PROCESS
Any identified concerns as the result of observed behaviour or reports of conversations to suggest that the young person supports terrorism and/or extremism, must be reported to the named designated safeguarding professional immediately and no later than the end of the working day.
Child Protection/ Vulnerable Adult Officer
LabMedExpert Child Protection/ Vulnerable Adult Officer is Kunle Akanbi. Where a young person is thought to be at risk of significant harm, and/or where investigations need to be carried out (even though parental consent may be withheld), a referral should be made in line with the LabMedExpert Vulnerable Adult Policy. However, it should be recognised that concerns of this nature, in relation to violent extremism, are most likely to require a police investigation (as part of the Channel process). As part of the referral process, the designated professional will also raise an electronic referral to Channel,(safer@wolverhampton.gov.uk).
Channel referral process
Some concerns which are identified may have a security dimension to them. For this reason, it is important that liaison with the police forms an early part of all investigations. The police will carry out an initial assessment and, if appropriate, set up a multiagency meeting to agree actions for supporting the individual. If it is deemed that there are no concerns around radicalisation, appropriate and targeted support will be considered for the leaner.
LabMedExpert Limited provides training on histological and microbiology techniques depending on which training is chosen.
The Intensive Histology Training will enable our candidates to perform acquire skills on the following techniques: Specimen reception, Embedding, Microtomy, Histological Staining and Quality Control.
The Intensive Microbiology Training will enable our candidates to perform acquire skills on the following: Specimen reception, Sample Culturing, Different types of Staining, Plate Streaking, Organism Identification and Sensitivity.
In addition, the theoretical aspect of these techniques will also be learnt during the training.
Training duration
Candidates who are interested in our CPD Accredited training will be able to do their training within the specified period that has been set for their training (5 weeks or 6 weeks depending on the cohort)
Standards required
Our training candidates must be able to achieve certificate of competences in all the aspect that will be covered during their training.
This will be assessed through a theoretical and practical exam at the end of their training.
Learners are expected to use organisation IT resources responsibly, ethically, and legally. Acceptable use includes, but is not limited to:
The following activities are strictly prohibited:
Violations of this e-policy may result in disciplinary actions, including:
This e-policy will be reviewed annually and updated as needed. Learners will be notified of any changes via organisation email and the official organisation website.
At LabMedExpert (“the Company”) we understand the interest in social media networks (such as Facebook, Twitter, Instagram, LinkedIn, TikTok etc.) and that a majority of our employees / trainees may be involved within the social media community in some personal capacity. It is important for all employees / trainees of the Company to be aware that all information exchanged within social media networks online or otherwise falls within the public domain, and the line drawn between what is considered to be personal and public is not always clear. It is also important to remember that information posted on social network sites can be easily traced and can be accessed at any time. The purpose of this policy is to outline minimum standards regarding social media use and participation for all employees / trainees during their employment with the Company. The following guidelines should be followed by all employees / trainees of the Company in relation to social media networks and participation within the online social media community: